IT Infrastructure Services |
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| SAP Basis Administration Services | |
| Application Management Services | |
| Database services | |
| RIM Services | |
| IT Service Desk | |
Application Management Services
Our Application Management Services are aimed at delivering enhanced application availability and performance and assume complete responsibility for all the applications being used to run the business smoothly by our clients.
We provide support services for applications like custom built applications, ERP, CRM, SCM; middleware platforms; key services like database services, email services; and other enabling technologies.
Our wide ranging Application Management Services include:
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Application Monitoring
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Performance Tuning
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Break-Fix support
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Application Support – Incident management
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Functional/User query support
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User profile management support
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L1, L2, L3 technical support
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Change Management
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Release Management
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Problem Management
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Disaster Recovery and Business Continuity Support
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Database Administration and Support